Manageasy – Privacy Policy

Effective Date: 08/07/2025

Your privacy matters to us. This Privacy Policy explains how Manageasy Ltd ("Manageasy", "we", "our", or "us") collects, uses, and protects your personal data when you use the Manageasy platform and services ("Services").

By using Manageasy, you agree to the practices described in this Privacy Policy.

1. Who We Are

Manageasy Ltd is a UK-based company providing software to help recreational community organisations manage memberships, data, events, payments, and communication.

We are the data controller of your personal data under applicable data protection law (e.g. UK GDPR).

2.What Data We Collect

We collect the following types of information:

a) Account Information

Name
Email address
Phone number
Password (encrypted)
Club or organisation name
Role (e.g., player, coach, admin)

b) Usage Data

Device and browser type
IP address
Log-in and activity history
Interactions with features and pages

c) Content You Upload

Profile photos
Chat messages
Notes, documents, event information
Media or attachments you share
Club-related information you input

d) Payment Information

When payments are made through third-party providers (e.g., Wonderful open banking), we do not store card or bank details ourselves. These are processed securely by the payment process

3. How We Use Your Data

We use your personal data to:

Provide, maintain and improve the Manageasy platform
Create and manage your account
Facilitate communication between club members
Send updates, notifications, and system messages
Respond to support queries
Monitor usage for performance, security, and abuse prevention
Comply with legal obligations

We do not sell your data to third parties.

4. Legal Bases for Processing

We rely on the following legal bases under the UK GDPR:

Performance of a contract: To provide you with our Services.
Legitimate interests: To operate and improve the platform.
Consent: For marketing or optional features (where applicable).
Legal obligations: Where required to comply with laws.

5. Data Sharing

We may share your data with:

Service providers who help us operate Manageasy (e.g., hosting, analytics, messaging, payment services)
Club administrators within your organisation
Legal authorities where required by law or to enforce our terms
Third-party integrations you choose to use (each has its own terms and policies)

We only share the minimum necessary data and require all providers to respect your privacy.

6. Data Retention

We keep your personal data for as long as you have an active account or as long as needed to fulfil legal or business purposes. You can request data deletion at any time (see Section 9).

7. Your Rights

You have rights under data protection law, including:

Access – Know what personal data we hold about you
Rectification – Correct inaccurate or incomplete data
Erasure – Request deletion of your data
Restriction – Limit how we use your data
Objection – Object to data use based on our legitimate interests
Portability – Request a copy of your data in a common format
Withdraw consent – At any time, where applicable

To exercise your rights, email us at wemanageasy@gmail.co.uk

8. Security

We take data security seriously and implement technical and organisational measures to protect your information. However, no system is 100% secure. You are responsible for keeping your password confidential and not sharing it with others.

9. Data Location

Manageasy is based in the UK. Your data may be processed or stored on secure servers located in the UK or EEA. Where data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place (e.g., standard contractual clauses).

10. Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in
Analyse usage
Improve performance

You can control cookies via your browser settings.

11. Messages and Communication

By using Manageasy, you agree to receive necessary service-related emails, notifications, and updates related to your account or activity. You can manage preferences within your account settings where applicable.

12. Changes to this Policy

We may update this Privacy Policy as Manageasy evolves. Any material changes will be communicated to you and posted on our website. We encourage you to review this policy regularly.

13. Contact Us

If you have questions, concerns, or wish to exercise your rights, please contact:

Manageasy Ltd
Email: wemanageasy@gmail.co.uk
Registered Address: 81 Broad Walk, Knowle, Bristol, BS42RD