Manageasy – Terms & Conditions

1. About Manageasy

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Manageasy is a UK-based software platform that helps recreational community organisations manage their memberships, events, data, payments, and communications through a secure online interface.​

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2. Who Can Use Manageasy

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You must be:

• At least 18 years old (or have consent from a legal guardian).

• Using the platform in line with these Terms and all applicable laws.

You agree to provide accurate information and keep your account details secure.

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3. Your Responsibilities

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You agree that you will not:

• Use the platform for any illegal, harmful, offensive, or misleading activity.

• Publish content you don’t have the right to use (e.g., copyrighted materials).

• Share your password or allow others to access your account.

• Infringe on the privacy of others or post content that makes individuals feel uncomfortable or targeted.

• Bypass security, reverse-engineer, interfere with, or attempt to unlawfully access any part of Manageasy’s systems.

• Collect or use personal data of other users beyond what is required for legitimate club management purposes.

Violation of these responsibilities may result in suspension or permanent deactivation of your account.

 

4. User-Generated Content

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You are responsible for content you upload to Manageasy. You retain ownership but grant us a limited licence to store, display, and process that content to deliver the Services.

Content that is:

• Indecent, harassing, discriminatory, or offensive;

• Uploaded without consent or legal right;

• Used to harm, mislead, or impersonate others

is strictly prohibited.

 

5. Subscriptions and Payments

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Manageasy operates on a subscription basis with a free trial for new users.

By subscribing:

• You agree to the pricing terms and billing frequency shown at sign-up.

• Payments are processed via third-party providers (e.g., Wonderful Open Banking), and are subject to their terms.

• Non-payment or repeated charge failures may result in suspension of Services.

We reserve the right to change pricing with prior notice.

 

6. Third-Party Services

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Manageasy may integrate with third-party tools (e.g., payment gateways, calendar tools). These are governed by separate terms and policies.

If any third-party service is changed, suspended, or removed, Manageasy is not liable for its unavailability or any resulting loss.

 

7. Platform Availability

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We aim to provide a reliable service but cannot guarantee 100% uptime. Occasionally, the platform may be unavailable due to maintenance, upgrades, or technical issues.

We reserve the right to:

• Temporarily suspend access for updates

• Introduce new features

• Discontinue parts of the service with notice

 

8. Privacy and Data Protection

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All data is handled in line with our Privacy Policy.
You must not:

• Use personal data for anything beyond legitimate community-related purposes

• Share or export data without proper consent

Misuse of personal data is a serious breach and may be unlawful.

 

9. Messages and Notifications

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By creating an account, you agree to receive service-related communications, such as:

• Email notifications

• In-app messages

• Administrative updates

You can manage non-essential communication preferences via your account.

 

10. Termination of Use

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You can stop using Manageasy at any time. We may suspend or terminate your account if:

• You breach these Terms

• You misuse the system or user data

• You are inactive for an extended period

Upon termination, we may retain or delete your data according to our retention policy and legal obligations.

 

11. Content Ownership and IP

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• All platform content, design, branding, and code is owned by Manageasy Ltd.

• You must not reproduce, resell, modify, or publicly distribute any part of the platform without written permission.

 

12. Limitation of Liability

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To the extent permitted by law:

• Manageasy Ltd is not liable for indirect, incidental, or consequential damages.

• Use of the platform is at your own risk.

• We are not responsible for any lost data, income, or opportunity due to service issues or misuse.

 

13. Changes to These Terms

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Manageasy may update these Terms from time to time.

• Significant changes will be notified to you via email or in-app notification.

• All changes will be published on our website.

• Continued use after changes means you accept the updated Terms.

 

14. Governing Law

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These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the UK courts.

 

15. Contact

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If you have any questions, concerns, or complaints, please contact us:

Manageasy Ltd
Email: wemanageasy@gmail.com
Registered Address: 81 Broad walk, Knowle, Bristol, BS42RD

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1. About us and key terms

Manageasy Ltd ("Manageasy", "we", "us", "our") is a company registered in England and Wales (company number 15513877) with its registered office at 81 Broad Walk, Knowle, Bristol, BS4 2RD. We are registered with the Information Commissioner's Office under number ZC257322.

Club: the sports club, society or community organisation that holds a Manageasy account. The Club is our customer.
Club Administrator: a person authorised by a Club to manage its account, such as a committee member, treasurer or coach with admin rights.

Member: a player, parent, guardian, volunteer or other person whose details a Club holds on Manageasy, whether or not they log in.

Club Data: personal data and other content a Club or its Members put on the Services.

Active User: a Member with an active record on the Club's account during a billing month.

Part A: Using Manageasy (all users)

2. Who can use Manageasy

You must be 18 or over to have your own account, or aged 13 to 17 with permission from a parent or guardian.
Children under 13 cannot have their own login. A parent, guardian or the Club manages their information.
You must use the Services in line with these terms and the law.

3. Your account

You agree to give accurate information, keep your login details secure, not share your account, and tell us straight away at info@manageasy.co.uk if you think someone has accessed it without permission. You are responsible for activity on your account.

4. Acceptable use

You must not use Manageasy to:

do anything unlawful, harmful, misleading, indecent, offensive or discriminatory;

harass, bully, impersonate or target anyone, or post personal information about others that causes distress;

upload content you don't have the right to use, including content that infringes copyright, trademarks or privacy;
collect, export or use other people's personal data beyond what is needed to run the Club;

access accounts, data or parts of the system you are not authorised to use, or bypass security measures;

copy, resell, modify, reverse engineer or interfere with the Services, or introduce viruses or harmful code.

5. Content you upload

You keep ownership of the content you upload. You give us a limited licence to store, copy, display and process it only to provide and support the Services. You confirm you have the right to upload it. We may remove content that breaks these terms or the law, and will tell you why where we can.

6. Our platform and ideas you share

Manageasy's software, design, branding and content belong to Manageasy Ltd or our licensors. You may use them only to use the Services. If you send us feedback or ideas, we may use them to improve Manageasy without any obligation to you.

7. Third-party services

Manageasy works with third-party services such as payment providers (Stripe) and calendar tools. Their own terms and privacy policies apply. We are not responsible for third-party services, or for losses caused if one changes or stops working, though we will try to give notice and offer alternatives where we can.

8. Messages and notifications

By using Manageasy you will receive service messages needed to run your account, such as security alerts, payment confirmations and changes to these terms. Marketing is separate: agreeing to these terms is not consent to marketing, and you can opt out of marketing at any time, as explained in our Privacy Policy.

9. Suspending accounts

If you break these terms, we may suspend or close your account. We will normally warn you first and give you a chance to put things right. We may act immediately where there is a risk to people's safety, to the security of the Services, or of breaking the law. A Club Administrator can also remove a Member's access to their Club.
Part B: Club accounts and subscriptions

10. Your agreement with us

The contract for the Services is between Manageasy and the Club. The person who accepts these terms for a Club confirms they are authorised to do so on the Club's behalf. The Club is responsible for its Club Administrators and for how they use the Services.

11. Free version, free trial and fees

Free version: all features except collecting and making payments through Manageasy.

Free trial: new Clubs can try the paid plan free for 30 days. We will remind you before the trial ends. If you don't subscribe, your account moves to the free version.

Paid plan: £20 per month base fee plus £0.50 per Active User per month. We are not VAT-registered, so no VAT is charged.

12. Payment

Fees are billed monthly in advance through Stripe, whose own terms also apply. If a payment fails, we will tell you and try again. If it remains unpaid 14 days after we notify you, we may move the Club to the free version or suspend paid features until it is paid. We do not refund part-months, except where the law requires it.

13. Price changes

We may change our prices by giving Club Administrators at least 30 days' notice by email. You can cancel before the change takes effect without any extra charge.

14. Availability, support and backups

We use reasonable care and skill to keep the Services available and working as described, but we cannot promise they will always be uninterrupted or error-free.

We will try to schedule maintenance at quiet times and give notice of planned downtime where we can.
We may add, change or remove features. If we remove a significant feature from a paid plan, we will give 30 days' notice and you may cancel.

We take daily backups of Club Data and keep them for 30 days, so we can recover from accidental loss or technical problems. Backups are kept for 30 days, then automatically overwritten. Deleted or overwritten files can be recovered for 30 days.

Support is available by email at info@manageasy.co.uk. We aim to reply within 2 working days.

15. Data protection

For Club Data, the Club is the controller and Manageasy is the processor. The Data Processing Agreement applies and forms part of these terms. For data about Club Administrators' accounts, billing and use of our website, Manageasy is the controller, as explained in our Privacy Policy.

The Club is responsible for:
having a lawful basis for the Club Data it puts on Manageasy;
telling its Members how it uses their data, including that it uses Manageasy;
getting consent from parents or guardians where needed;
handling Members' data protection requests about Club Data, with our help.

16. Cancellation and termination

By the Club: you can cancel at any time in your account settings or by emailing us. Cancellation takes effect at the end of the current billing month.

By us, with notice: we may end the Services for any reason by giving 30 days' notice. If we do, we will refund any fees paid for the period after the end date.

By us, for breach: we may suspend or end the Services if the Club seriously breaks these terms and doesn't put it right within 14 days of our notice, if fees remain unpaid as set out in clause 12, or immediately where the Services are used unlawfully.

Inactive free accounts: we may close a free account that has not been used for 24 months, after 30 days' notice by email.

17. Your data when the account ends

You can export your Club Data at any time. When an account closes, you will have 30 days to export it. We will aim to delete the Club Data within 90 days of closure, unless the law requires us to keep it, and backup copies will be overwritten in the normal backup cycle. We keep billing records for 6 years as required by tax law.

18. Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

We are not liable for loss of profits, revenue, business or goodwill, or for any indirect or consequential loss.
Our total liability to a Club in any 12-month period is limited to the greater of the fees the Club paid us in that period or £100.

We are not responsible for how a Club or its Members use the Services or Club Data, or for decisions a Club makes.

19. Events outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, such as a failure of a hosting or payment provider, internet outages, cyber attacks we could not reasonably prevent, or severe weather. We will tell you and do what we reasonably can to limit the effect. If such an event lasts more than 30 days, either party may end the subscription.

Part C: General

20. Changes to these terms

We may update these terms as Manageasy develops. For significant changes, we will give Club Administrators at least 30 days' notice by email or in-app message before they take effect, and a Club may cancel before then. Minor changes, such as corrections or changes required by law, may take effect sooner. The current version and its effective date are always on our website.

21. Other important terms

Transfer: we may transfer our rights and obligations to another organisation, for example if Manageasy is sold, and will tell you if we do. A Club may not transfer its account without our written agreement.
Entire agreement: these terms, the Privacy Policy and Data Processing Agreement are the whole agreement between us about the Services.

Order of precedence: if these terms and the Data Processing Agreement conflict on data protection, Data Processing Agreement applies.

Severability: if a court finds part of these terms unenforceable, the rest still applies.

No waiver: if we delay enforcing these terms, we can still enforce them later.

Third parties: no one other than Manageasy and the Club has rights under these terms.

22. Law and disputes

These terms are governed by the law of England and Wales. If there is a problem, please contact us first so we can try to resolve it. Any dispute that cannot be resolved will be dealt with by the courts of England and Wales.

23. Contact us

Manageasy Ltd 
Email: info@manageasy.co.uk
Registered office: 81 Broad Walk, Knowle, Bristol, BS4 2RD 
Company number: 15513877
ICO registration number: ZC257322
 

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